DIGITAL VIDEO USER GUIDE
The DSL modem or Fiber ONT is where the video content arrives in your house. Ports are configured specifically to be used for your video service. Typically ports 2, 3, & 4 on the DSL modem are configured for video. The video content will not reach the Set Top Box if the Modem port is not configured properly.
Set Top Box (STB)
The STB is what connects to your television to view video. The STB is equipped to use HDMI, component, or coax to connect to your television. Category 5 cable connects from the DSL modem to the STB. A link light will represent sync between the two devices. An LED on the front of the STB should begin to flash and remain solid on boot-up. If the light continues to flash, it represents that the STB cannot connect with the network. The STB will continue to connect as long as the STB is powered on.
The Television should be tuned to the input the STB is plugged into. Depending on your style of TV & STB will determine the connection type; HDMI, component, or coax. Once you have determined how your STB connects to your TV, tune to the input to receive the signal from the STB.
The remote that arrives with the STB can be programmed to control your TV. The directions to program the remote to your TV should have arrived with the installation of your STB.
- Power Button
- Our universal remote has one power button. It is usually programmed to power on & off only the TV.
- The volume buttons are found to the left of the “OK” button. When the remote is programmed to your TV you can control the volume with this remote.
- Channel Up/Down
- The channel up/down buttons are found to the right of the “OK” button. You can change the channel one-at-a-time up/down with this.
- The Last will return you to your previous channel.
- After pressing the Menu button, the menu screen will appear on the right side of your TV screen. This feature will be discussed later on in this guide.
- Navigation buttons
- The Navigation buttons are located around the “OK” button. These buttons will move the cursor left/right/up/down on the guide or menu screen.
- Once you have moved the cursor with the navigation buttons, pressing the “OK” button will select the area where the cursor is.
- Pressing the Guide button will display the channel guide.
- The Exit button will return you to the previous screen when you’re in the guide/menu screen.
- Number Pad
- The number pad can be used to select the specific channel number.
- Pressing the input button will change the input of the TV to a different source. Example; HDMI 1-3, Cable TV, Component. You must press the tv button first then input to switch inputs on the tv.
- PG +/-
- The page +/- button is used to navigate through the guide more efficiently. Using the pg button will jump to the next 5 channels in the guide.
- The info button will display time duration and a quick synopsis of the the program. The info button is also used if there is a message sent to your service. A pop-up window will appear instructing you to press the info button to view your message.
Programming the Remote
Automatic Search 1. Switch on your device. Then press appropriate mode key, for example “TV” if you want to set up a TV. 2. Press and hold “setup” until the mode key blinks twice. 3. Press 9 9 1. The mode key blinks twice. 4. Aim the remote at the device and press “Power”. 5. Press the channel button + or – repeatedly until the device is switched off. 1. This step could take a number of tries. If channel up takes too long, start over and try the channel down (-) button. 6. Press “Power” to turn the TV back on. 7. Next, press “setup” to store the code for your device. The mode key blinks twice. Your remote control is now programmed to operate your TV set. 8. To search codes for other devices repeat steps 1 through 7, but substitute the “TV” key with the appropriate one for the mode you are searching for. Using the Master Power Key Your remote has a feature that enables you to sequentially turn up to five devices on and off with a single key press. This functionality works only if the remote control is in STB mode. 1. Press “setup” until the last selected mode key blinks twice. 2. Press 9 9 5. The last selected mode key will blink twice. 3. Press “Power” 4. Press the mode key for the device you would like to turn on first and press “Power”. Then press the mode key for the second device to turn on and once again press “Power”. Repeat the steps until adding all the devices you want to be operated. In most cases you will press “TV” “Power” “STB” and skip step 5. 5. To save settings press “STB” 6. Next press “setup” to exit programming till it blinks twice.
Pressing the guide button will bring up the guide screen. Here you can navigate with the left/right/up/down buttons. For more efficient scrolling, use the page +/- buttons. Moving the cursor over the program and pressing okay will tune you to that program. Selecting okay on a future program will allow you to set a reminder or record the program (if equipped with a PVR STB). The guide screen will show you current and future programming. It will also show you a brief synopsis of the show. The guide has the ability to display up to 5 days worth of programming. The guide data is color coded. Shows in grey are movies, shows in black are standard programming. Programs with stars represent new shows. Programs labeled HD are in High Definition.
By pressing the Menu button on the remote, you can access more functions of the STB. From this main menu, you can access the Guide, DVR, My Library, Settings, Favorites, Search, & Widgets. Guide This will return you to the guide menu. DVR If you have a DVR capable STB this will show you your recordings. This will also take you to where you can view and edit scheduled recordings. My Library This feature is not used by SCTA. Settings Settings are generally configured during installation. If you need access to the video settings press 0 (zero) for the password. Favorites The favorites tab is used to create and edit your custom channel line-up. Here you can create a custom list of channels that show up when you press the guide button. Search If you’re looking to search the guide data for a program, select the search tab. Here you can search the guide for programs to set reminders or record. Once you’ve selected the search tab, you can press the “Okay”” button on your remote to bring up an on-board keyboard. Using the navigation buttons you can enter in the name of the program. When you select done, the STB will search the guide for the program. Widgets The Widgets feature allows you access information from the web. Here you can; •View quick headlines for news, sports, and finances. •View the current weather conditions and see today’s and tomorrow’s forcast. •Enter your stock ID to view up-to-date stock prices. •Check your Twitter account The websites used for the widgets are predetermined by SCTA.
Personal Video Recorders (PVR) are able to record live or scheduled television content. To record a program simply press the red record button. To schedule a recording, use the guide to choose the program. Once you’ve selected your program press the OK button. You will now see another screen with a few selections; Schedule Event – Allows you to record, auto-tune, or set a reminder of the program and when. Record Program – Records the program Record Series – Allows you to record the entire series of the program. You can choose to record all or new episodes and limit the amount of episodes to record. You may also change the time in which the recordings will start and stop before and after the episode. Set Reminder – Setting a reminder will display a reminder window when your program is aired. Set Auto-tune – Auto-tune will force your STB to change to the chosen program when that program is aired. Expanded Info – This will display a synopsis of the selected program Cancel – Cancel will exit out of the window without changes being made. With a PVR you also have the ability to pause, rewind, and fast forward live programs. The PVR records your program while you watch it. When you tune to a different channel, the PVR starts recording the new channel. All previously watched content will be lost, however.
Whole Home PVR
With Whole Home PVR you can watch or record content on another STB in the house. The remote functions the same as with the standard PVR set top box.
If you are experiencing any difficulties follow this guide before you contact SCTA.
-No Picture – There are many variables that can contribute to video loss.
- The TV is on wrong input.
- STB LED light flashing representing no connection to network
- The Power on the STB is turned off. *On the Amino A140 STB’s, the red LED does not turn off when the power button is pressed on the remote.
- The STB is plugged into a port on the DSL modem not configured for video.
If you’ve checked these possible problems and a picture still doesn’t appear, restart the STB by unplugging from the power and plug it back in.
-Remote Problems – If you are having difficulty with the remote make sure are controlling the right device. When you press a button the remote should light up the device you’re trying to control. If the STB or TV light does not come on, press which ever one you want to control and retry.
To enable Closed Captioning press Menu on the remote. Continue to Settings – password is 0 (zero). Navigate to the Hardware Settings. Scroll down to CC and press OK. Press OK again to highlight “Disabled”. Then press the right or left navigation button to “Enabled” now press OK. Your Closed Captioning should be enabled where available.